If you want to do higher-value work and build stronger client relationships, you need to be seen as more than just someone who delivers tasks. This session explores how self-employed professionals can position themselves as trusted partners who shape outcomes, influence decisions, and create long-term value for clients.
This event has passed
9th of June
12:00-13:00pm
Online webinar
Free for IPSE members
£15 for non-members
Many self-employed professionals fall into “servant relationships” with clients without even realising it.
It often starts early, through the way work is positioned, conversations are handled, or expectations are set. Over time, this can lead to professionals feeling undervalued, overly directed, and stuck delivering work rather than influencing it.
But high-value client relationships look different.
Trusted partners are involved earlier, contribute strategically, help shape requirements, and become people clients rely on for judgement, not just delivery.
In this webinar, we will explore the mindset shifts, behaviours, and relationship dynamics that can help you move from simply completing work to becoming a valued strategic partner.
Whether you are a consultant, freelancer, contractor, or independent professional, this session will help you think differently about the way you position yourself and interact with clients.
What we will cover
- Some of the ways that professionals create “servant relationships”, even before the assignment begins
- Five behaviours that betray a servant mindset
- Some of the challenges typically faced by professionals when upgrading client relationships
- When clients resist: what to do when the client just “tells you what to do”
- Building momentum in client relationships, so that they want to keep on working with you
Booking instructions
To register for the event, click on the button below and sign in to your IPSE account. If you are new to IPSE or do not yet have an account, you will need to complete our short sign-up process by clicking Register Now.
About the speaker
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