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Self-employed insurance jargon busted

Everything freelancers, contractors and the self-employed need to know about insurance terms, from policy wording to income protection.

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Running your own business means taking responsibility for your own protection. Whether you are a freelancer, contractor, consultant or sole trader, understanding your insurance is not optional. It is one of the most important things you can do to safeguard your livelihood.

Insurance documentation is full of technical language that can make even experienced professionals switch off. This guide covers the terms that matter most to freelancers, contractors, consultants and sole traders, from the basics of what a policy actually says, to the specific types of cover worth knowing about.

What does policy wording mean?

Your policy wording is the full legal contract between you and your insurer. It sets out exactly what you are covered for, what is excluded, what conditions apply, and what limits are in place.

It is worth reading your policy wording carefully before you need to make a claim, not after. Many disputes arise because policyholders assumed something was covered when it was not. If anything is unclear, ask your insurer or broker to explain it before you sign.

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What is a policy schedule?

A policy schedule is the summary document your insurer or broker sends you once your cover is active. It sets out the key details of your policy at a glance: your name, the type of cover in place, the limits, any excesses, and the dates your policy runs from and to.

Think of it as the headline version of your policy wording. It tells you what you have, but the full detail of how it works sits in the policy wording itself.

What is an insurance premium?

Your premium is the amount you pay for your insurance cover. You might pay it monthly or annually, depending on how your policy is set up.

For the self-employed, your premium will typically reflect the type of work you do, the level of cover you need, and your claims history.

What is an excess?

Your excess is the amount you contribute towards a claim before your insurer pays the rest.

For example: a self-employed builder accidentally causes £1,500 worth of damage to a client's property. If their public liability policy has an excess of £250, the builder pays that £250 and the insurer covers the remaining £1,250.

Policies with higher excesses tend to have lower premiums, and vice versa. It is worth thinking about what you could comfortably afford to pay in the event of a claim when choosing your excess level.

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What is public liability insurance?

Public liability insurance covers you if a third party (a client, a member of the public, a supplier) suffers an injury or has their property damaged as a result of your work, and holds you responsible.

For example: a self-employed gardener clips a stone while strimming a client's lawn and it cracks a window. Public liability insurance can cover the cost of replacing that window.

Many clients and contracts require you to hold public liability insurance before they will work with you. Even where it is not a contractual requirement, going without it leaves you personally exposed to compensation claims that could be financially devastating. 

You can find more information in our guide to freelancer and contractor insurance.

What is employers' liability insurance?

If you take on any staff or workers, even on a temporary or casual basis, employers' liability insurance is a legal requirement in the UK under the Employers' Liability (Compulsory Insurance) Act 1969.

It covers compensation claims from employees who suffer an injury, illness or accidental death as a result of working for you. For example, if a worker on your team injures their back due to inadequate equipment or training and makes a claim against you, this insurance covers your legal costs and any compensation awarded.

If you operate as a sole trader with no employees, you may not need this cover. But if your business grows and you bring someone on, make sure you have it in place before they start. 

The Health and Safety Executive (HSE) sets out the full requirements.

What is professional indemnity insurance?

Professional indemnity (PI) insurance is one of the most important covers for freelancers and contractors who provide advice, designs, or professional services.

It protects you if a client claims that a mistake or act of negligence on your part has cost them money, and takes legal action to recover those losses. It covers your legal defence costs and any compensation you are required to pay.

For example: a freelance copywriter accidentally uses content that infringes a third party's intellectual property rights. The client suffers a financial loss as a result and pursues a claim. Professional indemnity insurance covers the cost of defending that claim and any settlement reached.

Many contracts in the UK, particularly in IT, consulting, and professional services, require you to hold PI insurance as a condition of engagement. 

For more information, our professional indemnity insurance guide covers everything you need to know, including run-off cover and how to choose the right level of protection.

What is legal protection insurance?

Legal protection insurance covers the cost of pursuing or defending a wide range of legal disputes that you might become involved in as a self-employed person.

That includes contract disputes with clients or suppliers, covering solicitors' fees and other legal expenses throughout the process.

For freelancers and contractors, legal protection insurance can also provide expert representation in HMRC enquiries, which is particularly valuable given the ongoing complexity around IR35 and tax compliance. Some policies also include a daily benefit to cover loss of earnings if you are called for jury service. 

IPSE members, for instance, benefit from jury service cover of up to £2,500 for Freelancer and Umbrella members, and up to £5,000 for Director members, based on your day rate at the time of service.

What is income protection insurance?

Income protection insurance pays you a monthly benefit if you are unable to work due to illness, injury or disease. You choose the level of benefit that suits your needs when you take out the policy. 

For example: a freelance consultant is diagnosed with a chronic condition that prevents them from working. Income protection insurance replaces a portion of their income with regular monthly payments for as long as they remain unable to work.

For the self-employed, income protection is one of the most important covers to consider. Without it, an extended period of illness could quickly deplete savings and threaten your business. 

The IPSE guide to securing your self-employed future covers income protection alongside other steps worth taking.

What is personal accident insurance?

Personal accident insurance pays out a lump sum if you suffer a serious permanent injury as a result of an accident. Depending on your policy, it may also pay out for fractures or for each day you spend in hospital following an accident.

The amount you receive depends on the severity of your injury. Benefits typically start at a few hundred pounds for a minor fracture and can rise to £50,000 or more for the most serious outcomes, such as permanent brain damage.

As a self-employed person, you do not have the safety net of employer sick pay. Personal accident insurance can help ensure a serious injury does not also become a financial crisis.

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Why insurance matters for the self-employed

As a freelancer, contractor or sole trader, you are your business. There is no corporate safety net, no employer picking up the cost of a compensation claim, and no HR team to handle a dispute. Getting the right insurance in place and understanding what it does and does not cover is one of the most effective ways to protect everything you have built.

Speaking to a specialist in self-employed insurance is the best way to make sure you have the right cover in place.

IPSE members get access to a range of insurance benefits and expert guidance as part of their membership. Find out more about IPSE membership.

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