How to get paid on time


Cash flow is the life blood of your business. You could be hitting all your revenue targets but if you haven’t got any cash in the bank then you can still get into financial trouble.

New government regulation from April 2017 requires all large companies and limited liability partnerships (LLPs) to publicly report their payment practices, including average time taken to pay supplier invoices. Margot James, small business minister, said: “The UK is home to record 5.5 million small businesses and the industrial strategy will help address many of the challenges they face getting finance and scaling up. It’s completely unacceptable that small and medium-sized businesses are owed £26.3 billion in late payments, which hampers their ability to grow and has no place in an economy that works for all.

” Managing your cash flow needn’t be tricky. It’s just a case of keeping track of what is coming into your business in the form of revenue versus what’s going out in the form of bills, wages and other expenditure. If you have more money coming in, then your cash flow will remain positive and your business can continue to thrive.

It’s good practice to forecast and plan your cash flow so you can see in advance what money you will need to spend, what money is owed to you and therefore, what you have available to invest in developing your business.

One key factor that impacts cash flow is getting paid – and getting paid on time. If your customers pay late (or not at all) then all your careful planning and forecasting goes out the window.

Of course, there are steps that you can take which will improve your chances of being paid on time.

By following these tips, you’ll be much more confident about being paid on time and keep your businesses’ cash flowing.

To see how company credit checks can help your business visit engage. and see the full range of our easy-to-use services today.

1. Credit Check

It’s now easier than ever to check the financial history of a customer before you work with them. Services such as Experian Business Express, allow you to credit check both UK and international companies to assess if they will meet their financial commitments and lending requirements.

2. Set expectations up front

Decide beforehand when you want to be paid. This should be based on when you need to be paid to meet your own financial obligations. You should also consider your industry and what a realistic and reasonable payment time will be. Once you have decided your payment terms, make sure you communicate these clearly to your customer.

3. Consider offering payment plans

This can have two advantages. It makes it easier for your clients to spread their costs and maintain their repayments to you and it also spreads out the money you have coming in, so you have regular, consistent income rather than sporadic lump sums.

4. Invoice promptly

Don’t create hold-ups at your end by sending your invoices through late.

5. Make it easy to pay you

Allowing online payments makes it easier for your clients and means that the funds will hit your account sooner.

6. Use the carrot and the stick

By offering incentives for early payment and enforcing penalties for late payments, you can encourage your clients to prioritise your invoices.

7. Let accounting software do the hard work

These days you can get software that will automate your invoices. It’s also possible to set up email reminders. Save yourself time and automate as much as possible.

Experian Business Express is perfectly placed to help UK SMEs protect and grow their business. Unique in our approach, we are part of a global organisation, but still run as a SME for SMEs. We have been helping UK businesses for over 20 years to protect and grow their operations. Every day, over 32,000 small and medium businesses rely on us to make informed business decisions.

Experian are an approved IPSE Partner.

We work with a number of specially selected partners to provide a range of products and services exclusively for IPSE members.


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IPSE is the leading association for contractors, consultants, interims, freelancers and the self-employed. We strive to bring our members the most comprehensive and useful range of information and services and all the latest news about what affects your business.