IPSE welcomes new Small Business Commissioner complaints service


IPSE has welcomed the creation of a new Small Business Commissioner website and complaint handling service. The service will allow the Small Business Commissioner Paul Uppal to handle complaints about unfair payment practices from small businesses across the UK.

Jordan Marshall, IPSE’s Policy Development Manager, commented: “For too long, late payment culture has been a blight on the self-employed. This is therefore definitely a big step in the right direction. IPSE has long called for the creation of a Small Business Commissioner to champion the rights of the UK’s smallest businesses – our 4.85 million self-employed. It is excellent to see this becoming a reality with the introduction of the complaint handling service, as well as the new website with its guidance on rights and payment issues.

“The important thing to remember is that the hard work is not over. More must now be done to promote the work of the Small Business Commissioner and raise awareness about the website and the complaints handling service throughout the UK’s self-employed community."

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IPSE
IPSE is the leading association for contractors, consultants, interims, freelancers and the self-employed. We strive to bring our members the most comprehensive and useful range of information and services and all the latest news about what affects your business.