Communicating with clients

Managing good client relations are vital and building an open and honest relationship with the client is the foundation of any assignment.

Dealing with objections

Like previous articles in this series, today we address a crucial moment in business conversations, objections. Objections are everyday events: prospective clients raise objections about price; users raise objections about systems; managers raise objectio

Developing relationships

In the previous article of this series, we looked at a key moment in business relationships: the review meeting with a client or customer.

Looking after your client base

Many freelancers think about getting the next project or the next client once their current project is coming to an end.